Rally+
Features

Everything you need to run a world-class multi-sport club

Multi-sport scheduling, multi-location management, PCI-compliant payments, gift cards, member communications, public calendar and events, check-in kiosk, waivers, coach compensation, business calculators, and more — all in one platform.

Core

Court & Schedule Management

One calendar for every court, every session, every day. See your whole facility at a glance, drag a booking to a new court or time, and set your recurring lessons, clinics, and leagues up once. Rally+ watches for double-bookings, moves people off the waitlist, and keeps courts under maintenance off the board.

Your hours are set the way your club actually runs — split morning and evening hours, seasonal changes, holiday closures — so the calendar always matches reality and a quick look tells you how booked you are for the month.

Key capabilities

  • Monthly utilization heat map with click-to-open
  • Drag-and-drop moves with instant feedback
  • Seasonal schedules and split daily hours
  • Holiday closures enforced on booking
  • Court maintenance mode — visible but unbookable
  • Waitlist with automatic promotion and notifications
  • Multi-court sessions for tournaments and events
  • Mobile day view with swipe navigation
Platform

Multi-Sport Services

Rally+ goes beyond tennis. Run fitness, pilates, yoga, nutrition, and conditioning right alongside your tennis program, each with its own view of how it's performing.

Every program tracks its own revenue and utilization, so you can see which parts of the club are carrying their weight. No second system, no spreadsheet reconciling, no guessing.

Key capabilities

  • Tennis, Fitness, Pilates, Yoga, Nutrition, Conditioning
  • Sport-specific dashboards with utilization and revenue
  • Role-based calendar by staff member instead of court
  • Cross-sport conflict detection
  • Custom category colors for visual distinction
  • Category-specific staff assignments
  • Revenue tracking attributed to correct sport
  • Separate booking flows per category
Platform

Multi-Location Management

Run every location from one account and one login. Switch between sites in a click, or look at all of them together.

Set different prices at different sites, assign staff where they work, and give each location its own sign-up link. Members and staff always see the right address, the right times, and the right details for where they're playing.

Key capabilities

  • Global location selector with one-click switching
  • "All Locations" view with location badges
  • Location-based pricing for templates and programs
  • Staff assignment to one or more locations
  • Member preferred location in settings
  • Per-location registration links and QR codes
  • Location-filtered reports and dashboards
  • Location-aware notifications with address and timezone
Core

Member Management

Everything about a member in one place — contact details, bookings, attendance, and what they owe. New members join by invitation or sign themselves up through your own branded page.

Families can be billed together under one parent or head of household, with everything rolling up to a single bill. And members handle their own passwords and logins, so your front desk doesn't have to be the help desk.

Key capabilities

  • Family billing with head-of-household consolidation
  • Self-service password reset and two-step verification
  • Public URL slugs for memorable registration links
  • Per-location registration links and QR codes
  • Member portal for booking, payments, and stringing
  • Included-clinic credits from membership add-on
  • Gift-card balances visible in member profile
  • Adult, Junior, and custom member types
Management

Staff & Coach Management

Give every coach, trainer, and instructor exactly the access they need — with their certifications on display.

Coach pay works the way you already pay: revenue share, hourly, or a set rate per coach. Earnings are calculated as payments come in, so multi-coach clinics get split correctly the first time and year-end tax forms are already half done. Staff keep their own availability and profiles current, which means fewer things landing on your desk.

Key capabilities

  • Coach compensation: revenue share, hourly, or per-coach
  • Lead coach designation — no double-counting
  • Staff availability grids with exception dates
  • Multi-sport roles with professional certifications
  • Self-service profiles with photo, bio, and social links
  • Owner-as-Coach for small clubs
  • Staff invitations via email with automatic role assignment
  • Earnings recorded at payment, feeding 1099 prep
Revenue

Payments & Billing

Take payments with confidence. Card details are handled entirely by PaySec, our payment processor, and never stored by Rally+ — so your club isn't holding sensitive data. Members can save a card for one-tap checkout, families pay under one account, and memberships and programs bill on schedule automatically.

Sell gift cards through your pro shop or your own online store, take payments over the phone for members and guests, and flag the people who prefer to pay cash at the desk. You decide whether a card on file is required before someone books.

Key capabilities

  • Bank-grade encryption — card data never touches servers
  • Gift cards: design, sell publicly, redeem, and track
  • Staff Virtual Terminal for phone and mail orders
  • Saved cards with one-click checkout
  • Auto-charge before sessions with configurable timing
  • Require card on file before booking
  • Cash payment tracking with audit trail
  • Sales tax with all 50 states plus DC presets
  • Partial no-show fees — percentage instead of full price
  • Card and cash pricing shown cleanly, no surcharge lines
Revenue

Pro Shop & Stringing

Sell what your club actually sells — racquets, strings, drinks, snacks, merch, gift cards — with stock counts and low-stock alerts so you're never surprised. Product catalogs for the major brands are already built in, and you can add your own categories anytime.

Members request stringing from their phone with their setup already saved, and pay online or at the desk. Hybrid jobs, labor-only when they bring their own string, and sales tax are all handled without extra work.

Key capabilities

  • Built-in brand templates from 9 major manufacturers
  • Custom product categories — no developer needed
  • Hybrid stringing with different mains and crosses
  • Members request stringing with pre-filled preferences
  • Labor-only rate for member's own string
  • Sales tax with per-item taxable toggle
  • Mobile-optimized shop with category pills
  • Printable labels with all order details
Operations

Services & Clinics

Build your lessons, clinics, leagues, and classes once, then reuse them. Price a program however it makes sense — weekly, drop-in, one flat fee, or a combination — with separate adult and junior rates.

Mid-season changes stop being scary. Before anything is applied, Rally+ shows you exactly which sessions will change and who's affected, so you can make the call with your eyes open.

Key capabilities

  • Four program pricing structures (frequency, drop-in, flat, combined)
  • Service templates with one-click creation
  • Change preview before applying schedule updates
  • Per-location program pricing for multi-site clubs
  • Pricing tiers: drop-in, full program, and custom
  • Separate Adult, Junior, and Public pricing
  • Allow overlapping bookings when needed
  • Reusable registration types across pricing tiers
Communication

Notifications & Communication

A real email tool for your club, built in. Send branded announcements to exactly the group you mean — juniors, adults, lapsed members, one location — with your logo and your club name on it. No separate mailing list service, no export files, and opt-outs are handled for you.

Confirmations, reminders, waitlist openings, and payment notices go out on their own. And when the weather looks like a problem for outdoor sessions, you're warned ahead of time and can notify everyone with one click.

Key capabilities

  • Branded member emails with segment targeting
  • Per-recipient delivery tracking with send history
  • Predictive weather alerts with one-click approval
  • Weather badges on session tiles (green/yellow/red)
  • Automated reminders, confirmations, and waitlist notices
  • Unsubscribe compliance handled automatically
  • Communication branding with website and social links
  • Multi-channel: email, push notifications, and SMS
Experience

Mobile Experience

A real app for your club, carrying your logo and your colors. Members can install it from the app store or straight from the web, on a phone, tablet, or computer — same app, same account, either way.

Booking takes a tap, and everything that needs attention shows up in one place. Schedules still work when the signal doesn't. Share a link or a printable QR code and members are up and running in seconds.

Key capabilities

  • Available on Google Play and install from web
  • Customizable bottom dock — pin your favorites
  • Quick-book from the "+" button
  • Unified Updates inbox for all notifications
  • What's New feature-release feed
  • Offline support with automatic sync
  • Custom branding: logo, colors, and app name
  • Easy install sharing with QR code
Operations

Check-In System

Check people in the way that fits your front desk. Scan a pass at the counter, leave a tablet at the door running on its own, or email members a link and let them check themselves in. Nobody has to log in on a shared device.

You set how early check-in opens, when a missed session counts as a no-show, and whether a no-show fee applies — including a partial fee instead of the full price. Unpaid and no-show flags show up right on the schedule where you'll see them.

Key capabilities

  • Front-desk kiosk — spare tablet, no member login needed
  • USB scanner works from any screen on the laptop
  • Self check-in links sent directly to members
  • Configurable check-in window and no-show threshold
  • Partial no-show fees — percentage of session price
  • Plain-language outcomes for kiosk interactions
  • Real-time attendance view for staff
  • No-show tracking with automatic allocation consumption
Growth

External Booking Widget

Let people book directly from your club's own website — no Rally+ account, no extra step. They see live availability, pick a time, enter their details, and they're in.

You choose which services are bookable this way and how it's presented, then add it to your site and preview it before it goes live.

Key capabilities

  • Embeddable widget with custom branding
  • No Rally+ account required for clients
  • Real-time availability display
  • Simple 3-step booking flow
  • Per-category enable/disable and configuration
  • Preview and one-click copy embed code
  • Real-time events for website integration
  • Booking completion and error callbacks
Growth

Your Public Web Presence

Rally+ gives your club shareable, branded pages anyone can open without logging in.

Publish a public calendar showing exactly as much as you want — or just that the club is busy. Member names are never shown. Promote socials, tournaments, and clinics with real event pages, complete with your flyer and a signup link. Sell gift cards from your own branded storefront. Add the booking widget on your website and that's four public front doors, all looking and sounding like your club.

Key capabilities

  • Public weekly calendar with owner-controlled visibility
  • Busy-only mode — blocks show as "Booked" only
  • Public event pages with flyer, signup, and social sharing
  • Public gift-card store with your branding
  • Custom URL slug and public club name
  • Hide any single reservation from public view
  • Mobile-friendly with week navigation
  • Draft, publish, and unpublish on your schedule
Compliance

Waiver Management

Go paperless on liability waivers, consent forms, and releases. Upload your document, send it out to members and staff automatically, and they sign right in the app.

Guests, volunteers, and tournament players can sign by email without an account. Everything is stored, searchable, and downloadable, and you can see at a glance who's signed, who's pending, and who's expired.

Key capabilities

  • Digital signatures: draw or type with cursive preview
  • External waivers — no account required to sign
  • Configurable validity periods (session, program, annual)
  • Auto-distribution to members and staff
  • Searchable waiver repository with PDF downloads
  • Completion reports with color-coded progress
  • Secure token-based signing links
  • Full history preservation — nothing is ever lost
Compliance

Staff Tax Forms — W-9 & 1099-NEC

Collect W-9s and issue 1099s without chasing paper or building a spreadsheet. Request a form in one click and your contractors fill it in on their phone.

At year end, 1099s are prepared from what you actually paid them, with clear flags for anyone missing a W-9 or crossing the IRS reporting threshold. Staff download their own forms whenever they need them. Tax ID numbers are encrypted and hidden from view — nobody at the club sees a full number.

Key capabilities

  • One-click W-9 requests with email notification
  • In-app W-9 completion with format validation
  • Auto-populated 1099-NEC from real earnings
  • Staff self-service downloads via secure links
  • Taxpayer IDs protected with bank-grade encryption
  • TINs masked everywhere — only owner sees masked
  • Full audit logging on every sensitive operation
  • IRS-aligned retention with secure deletion
Insights

Business Tools & Calculators

Answer the "what if" questions with your own numbers. Eleven built-in calculators cover pricing, break-even, staffing, court utilization, growth, retention, and event returns.

They start from your real courts, members, staff, and revenue rather than a blank form, so what you're looking at is your club, not a generic model. Save scenarios, compare them side by side, and share them with your team — and control which staff can see the financial side.

Key capabilities

  • 11 interactive calculators with real club data
  • Court revenue, break-even, and event ROI
  • Membership pricing, growth, and retention
  • Court utilization and staffing cost planning
  • Auto-populated from actual club data
  • Scenario management: save, compare, and share
  • Permission-based access for staff roles
  • Lesson vs clinic profitability comparison
Coaching

Tennis Drills Library

Keep your coaching material in one place. Build a library of drills by skill level, equipment, and focus area, organize them into training programs, and share them across your coaching team or keep them to yourself.

Send drills out to the players in a session as a clean, professional-looking email — automatically before each lesson if you want — and see who's actually opening them. Members choose whether they want them.

Key capabilities

  • Create drills with tags, difficulty, and equipment
  • Organize into programs for different skill levels
  • Four visual email formats for sharing
  • Auto-sharing scheduler before sessions
  • Email analytics with open-rate tracking
  • Coach notes and recipient management
  • Bulk operations: tag, assign, duplicate, or delete
  • Member preferences for drill email opt-in/out
Insights

Reports & Analytics

One clear picture of revenue, built from money you actually collected — not projections. See it by program, by sport, by coach, or by member type, and the numbers always reconcile to the same total no matter how you slice it.

Your dashboard shows today's bookings, active members, revenue this month, and what's charging next. Deeper reports cover coach earnings, court utilization, pro shop sales, guest bookings, and staff performance — and all of it exports to spreadsheet or PDF.

Key capabilities

  • Revenue by category, sport, staff, and member type
  • All breakdowns reconcile to the same net figure
  • Multi-sport dashboards with per-category metrics
  • Members report: sessions and revenue per member
  • Staff performance with real gross pay
  • Coach earnings feeding 1099 preparation
  • Court utilization using configured operating hours
  • Export to CSV, PDF, or Excel
Experience

Support System & Guide Center

Help lives inside the app. Members and staff report an issue in a few taps — and can attach a recording of exactly what happened — with replies landing somewhere they'll actually see them.

Step-by-step guides are built in and matched to each person's role, so a coach, a front-desk hire, and an owner each see what's relevant to them. You decide which staff handle incoming tickets.

Key capabilities

  • In-app ticket submission with video recording
  • Guide Center filtered by role and permissions
  • Tickets visible on Support page, not just dashboard
  • Members see replies in Updates inbox
  • Searchable guides linked from What's New
  • Permission-gated support access for staff
  • Priority-based ticket queue with assignment
  • Screen recording attachment for visual reporting

All included

Every feature above. One platform.

From court scheduling to tax forms, from gift cards to weather alerts — Rally+ replaces the patchwork of tools, spreadsheets, and paper processes that hold clubs back.

Ready to stop juggling spreadsheets and start running your club?

Join the founding clubs getting the full Rally+ platform at zero software cost. Free onboarding, live in under a week.

No credit card required. No contracts. No setup fees.